What our customers say about us
To be honest I was astonished at how nice the young lady was. My experience with some people had been awful until that phone call I felt that no one could hear me. I can’t remember her name but she is a credit to your company .
Agnes
This is a very distressing matter and the advisor handled the call with absolute professionalism, also was very respectful and just kind. This is not a situation I would wish on anyone and it was easier to handle due to the advisor on the call.
Shona
The gentleman that took my call was most helpful and had given me further advice to seek to help prevent me going into further financial difficulty. It was a weight lifted and following the advice he has given me so far. Much appreciated
Rochie
The lady I spoke to was so lovely and understanding of my personal circumstances. I felt so at ease and could have spoken to her all day.
Suzie
The gentleman I spoke to was extremely helpful and sorted everything for me! He was amazing.
Kayleigh
The gent was very nice, reassuring and human. Didn’t feel like just reading off a list. Didn’t make me feel stupid either, which is a nice change.
Vicki
The agent was so helpful and he planned everything so well.
Leslie F
The agent I spoke with was very understanding of my situation, very empathetic and provided all options to assist me in moving forward.
Kirsty
The agent I spoke with was very helpful and explained things clearly.
Andrew
It took me a VERY long time to pluck up the courage to make the initial call to yourselves but your Agent was very understanding and put my mind at ease. Best night’s sleep I’ve had in ages!
Kelly